I have a complaint about the park where I am currently staying. Where can I submit my complaint?
Are you currently still staying at the park? Then contact the park's reception/management so that they can help you further. Together, we can make sure we resolve the complaint then. Is the complaint not resolved to your satisfaction? Then contact us within one month. Send an e-mail to gastenservice@landal.com stating reservation number, name and address, date of stay, park name and accommodation number.
Prefer to send a letter? You can do so to:
Landal B.V.
Guest Service Department
P.O. Box 15307
1001 MH Amsterdam
You can expect a response to your complaint within 14 days. If we need more time to deal with your complaint, we will of course let you know.
For detailed information, please refer to our terms and conditions.
Prefer to send a letter? You can do so to:
Landal B.V.
Guest Service Department
P.O. Box 15307
1001 MH Amsterdam
You can expect a response to your complaint within 14 days. If we need more time to deal with your complaint, we will of course let you know.
For detailed information, please refer to our terms and conditions.